Remote Information technology Jobs · Customer Service

Job listings

$22–$37/hr

  • Deploy and install internet and cable services at WhiteSky properties across the country.
  • Perform diagnostics and troubleshooting for cable and internet services.
  • Operate independently, train, and oversee installations to complete tasks on time.

RealPage provides property management software, smart building solutions, and field installation services for properties across the country. The company offers a competitive benefits package and is committed to creating an inclusive environment for all employees.

  • Provide Tier 1 and Tier 2 technical support for hospitals and corporate team members.
  • Administer Microsoft 365 services including Exchange Online, Teams, SharePoint, and Intune.
  • Support endpoint devices, infrastructure, and vendor coordination across a multi-site organization.

Alliance Animal Health is a private equity-backed Veterinary Service Organization supporting hundreds of veterinary practices across the US. They provide business solutions like talent acquisition, marketing, HR, finance, and operations while maintaining a culture of open communication and collaboration.

  • Oversee day-to-day IT support operations across a national hospital network, managing ticket queues, escalations, and service levels.
  • Act as the primary liaison between Alliance Animal Health and its managed service provider, tracking vendor performance and driving continuous improvement.
  • Administer the Microsoft 365 environment and support infrastructure, endpoint management, and cybersecurity tools while handling complex escalations.

Alliance Animal Health is a private equity-backed Veterinary Service Organization that partners with hundreds of veterinary practices across the US to provide world-class business solutions. The company has a fast-growing, collaborative culture centered on core values of Passion, Engagement, Trust, and Service, supporting over 250 hospitals with a lean, high-impact central team.

  • Provide world-class technical support for desktops, laptops, medical devices, and software across Henry Ford Health locations and remotely.
  • Troubleshoot, research, diagnose, resolve, and escalate complex technical issues while safeguarding security.
  • Contribute to projects, test new technologies, and support knowledgebase growth and new hire training.

Henry Ford Health partners with millions on their health journey across Michigan and the world, offering a full continuum of services from primary to specialty care. With 13 hospitals and hundreds of ambulatory locations, it's one of the nation's most respected academic medical centers based in Detroit.

  • Act as the single point of contact for on-site and remote users for technical incidents and service requests.
  • Provide first-level support for PCs, hardware, software, and network issues, ensuring timely resolution.
  • Log and manage helpdesk tickets, monitor system alerts, and escalate issues to tier-2/3 teams as needed.

Skyrise is a company operating in the IT park in Cebu City, Philippines, providing support services. The company's size and culture are not specified, but they emphasize compliance, customer service, and internal collaboration.

US Unlimited PTO

  • Provide post-go-live consulting and administrative support for multiple clients.
  • Configure enhancements for live applications including business process, taxonomy, and security.
  • Create reports and dashboards to support client needs.

Veeva Systems is a mission-driven pioneer in industry cloud, helping life sciences companies accelerate therapy delivery. As one of the fastest-growing SaaS companies, it surpassed $3B in revenue and emphasizes values like doing the right thing and customer success.

$60,000–$70,000/yr

  • Coordinate go-live processes for new EV charging sites, including on-site activities and vehicle inspections.
  • Perform preventative maintenance, troubleshooting, and repairs on chargers and vehicles.
  • Maintain thorough documentation and follow safety procedures while traveling to customer locations.

Highland Electric Fleets provides Electrification-as-a-Service for electric fleets, serving school districts, municipalities, and fleet operators. Founded in 2019, the company is a leading provider and manages large electric school bus fleets, with a culture of innovation and collaboration.

  • Provides on-site and remote technical support for hardware, software, and Apple/Mac OS issues.
  • Maintains user accounts, troubleshoots systems, and coordinates with third-party vendors.
  • Supports executive and financial customers, monitoring help desk tickets to meet service level agreements.

NSC Global provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. As a US Cisco Global Gold Certified Partner with headquarters in London and New York, the company values diversity and inclusion, fostering a collaborative work environment.

  • Resolve advanced technical support cases for Lexware products that reach the second level via hotline, email, or remote support.
  • Document solutions in our ticketing system and collaborate with third-level support for in-depth error analysis.
  • Provide expert assistance to our customers, ensuring clear communication and systematic problem-solving.

Haufe-Lexware is a leading provider of business software and professional digital media. With a strong team and a focus on innovation, we foster a collaborative culture that values expertise and customer success.