Collaborate with clinics to resolve technical issues and implement Radformation software solutions.
Work with hospital IT departments to install, upgrade, and complete security documentation.
Aid clinical support representatives and troubleshoot internal IT issues as needed.
Radformation transforms cancer clinics by automating and standardizing radiation oncology workflows. They are a fully remote, mission-driven team focused on reducing cancer's global impact.
Perform scheduled maintenance, troubleshooting, and repairs on Intuitive products within an assigned territory.
Coordinate system installations and ensure compliance with O.R. protocol and HIPAA standards.
Complete administrative duties including inventory, field activity reports, and expense reports in prescribed timeframes.
Intuitive is a global leader in robotic-assisted surgery and minimally invasive care, developing technologies like the da Vinci surgical system. The company employs engineers, clinicians, and innovators united by a purpose to make surgery smarter, safer, and more human.
Provide front line technical assistance for consumers, resolving issues with high-speed internet services and delivering exceptional customer experience.
Troubleshoot and resolve technical problems in a fast-paced environment, including internet connectivity and device-specific issues.
Demonstrate advanced product knowledge and solve customer issues on the first call as frequently as possible.
TP is a leading global provider of digital business services, partnering with prominent brands to optimize operations through advanced technology and sustainable business practices. With a global workforce of 500,000 across 300 languages, we prioritize a culture of inclusion and diversity where every employee feels valued.
Provide remote support via phone and screen sharing for Oncology and Surgery products
Document all remote support actions in Salesforce and maintain customer communication
Independently troubleshoot clinical issues and meet qualitative and quantitative targets
Brainlab revolutionized digital medical technology with software for radiosurgery and surgical navigation. Today, we employ over 2,000 people in 25 locations worldwide, fostering close-knit teams of talented, curious, and authentic people working together toward a common goal.
Serve as primary contact for hosted clients during implementation, migration, and service delivery.
Monitor, troubleshoot, and resolve cloud infrastructure issues to maintain service availability.
Manage SQL database migrations, restorations, and configurations across cloud and data center environments.
Our partner is a technology company that provides managed cloud services and supports mission-critical healthcare technology platforms. The company fosters an inclusive, diverse, and remote-first culture.
Serves as the first point of contact for technical support via phone and email.
Provides guidance on products and assists with setup and maintenance of online learning software.
Troubleshoots hardware and software issues, managing support tickets for first-call resolution.
Encoura empowers students and institutions to create meaningful connections for informed decisions. Since 1972, the company has evolved its products to support enrollment, research, marketing, and student success, serving millions of high school students and educators.
Serve as the primary Salesforce administrator, managing user access, security, and system configurations to optimize performance.
Lead system upgrades, maintain data quality, and develop documentation and training materials for users.
Collaborate with cross-functional teams to support Salesforce initiatives and mentor junior administrators.
HHS is a private, family-owned business dedicated to caring for its team members and providing honest, quality-driven customer service. Founded in 1975, today HHS provides housekeeping, food, and facility management services to nearly 1,000 customers across six industries, supporting growth from within.
Troubleshoot and debug complex technical systems and code.
Communicate with clients on a daily basis.
Document client interactions and code/configuration changes.
Trane Technologies is a world leader in creating comfortable, sustainable, and efficient climate solutions for buildings, homes, and transportation. The company has a strong focus on sustainability and innovation, with a large team dedicated to digital solutions.
Provide excellent customer service via phone and remote technical support.
Troubleshoot and configure PCs, printers, peripherals, and network equipment.
Perform maintenance tasks and provide ongoing user training and self-fix solutions.
Darkhorse Tech provides comprehensive Dental-Specific IT services including managed support, startup projects, and software/hardware sales. Servicing roughly 1400 clients nationwide, we focus on building relationship-focused partnerships with our clients.
Perform on-site installation, diagnosis, troubleshooting, service, and repair of complex equipment and systems.
Engage with customers to understand analytical workflows and tailor service offerings including training, support, and upgrades.
Enhance account profitability through efficient service execution and identification of revenue opportunities such as billable work and consumables.
PerkinElmer is a trusted leader in scientific solutions, providing analytical instruments and OneSource services to commercial, government, academic, and healthcare customers. With over 80 years of legacy and 5,000+ global employees, the company fosters an innovative and inclusive culture focused on improving health and safety.